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What types of payroll solutions does CanPay offer?

CanPay provides a variety of payroll solutions including cloud-based software, desktop software, self-service payroll, and full-service payroll options.

How long has CanPay been in operation?

CanPay has been in operation for over 20 years, having launched Canada's first online payroll solution.

Is CanPay suitable for both small and medium businesses?

Yes, CanPay is designed to cater to the payroll needs of small and medium-sized businesses throughout Canada.

What features are included in CanPay’s payroll services?

CanPay's payroll services include employee pay stubs online, direct deposit/electronic funds transfer, timekeeping, scheduling, and complete payroll management.

Can CanPay integrate with accounting software?

Yes, CanPay offers easy accounting integration with single-click Journal Entry export to various accounting software such as Quickbooks, Sage, and Xero.

What kind of support does CanPay offer to its users?

CanPay provides comprehensive support through various channels including a toll-free phone number, email support, and a dedicated FAQ section on their website.

Q: How often does Canpay experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Canpay outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.